All three gentlemen are cordial and knowledgable and committed to solving your problem. All I know is that I met the entire team over the course of 9 months. They even repointed the job a second time- no cost. This additional work was at no additional cost as well and I approved all work. They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). Long story short, this project started in late 2017. I called Ageless again, and they came back a third time. About a month later, I was still having issues. I called Ageless, and they came back to remedy the issue. Ageless recommended repointing the chimney, so I agreed and the price was reasonable.Īfter they finished the job, and after a hard rain, I saw that I was still having leaks. A wide range of options were presented by different vendors as well as pricing. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft.
I have yet to see this level of commitment to achieve.
0 kommentar(er)
